It may happen that something does not go as planned. We recommend that you express any complaints to us by emailing info@humaofficial.com. We will try iur very best to resolve any issues.

If this does not lead to a solution, you can submit your dispute for mediation through WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

Additionally, it is also possible for consumers in the EU to submit complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being handled elsewhere, you are free to submit your complaint through the European Union's platform.